Virtual queues with QOO

Customers

Get notified on SMS and push notification when you have to reach the service pointIts 2021 standing in queues are so old century! you can be in the queue without having to physically be present. Join the queue remotely and arrive just in time of your service.Search for the qoos nearby and find the one with the shortest wait. Search results show all the qoos in the category of search termShows you you wait times in real time, use your time appropriately

Businesses

Cutting edge cloud based technology for token and queue management. Available for use on web and mobile. manage the queues from the mobile or webAll you need is just a mobile to create a queue and start managing the queue. Download the app or use the web to create a QOO and start managing the crowd right away. No fancy hardware requirement or setup delay or upfront setup cost. Use existing hardware.Anyone can join the queue. People with smartphone, with feature phones, people reluctant to use phone or without phones. Everyone can participate in a QOOImprove customer loyalty by giving your customers all the information about your service and help them reclaim their wait times and use it as they deem fit. Increase brand value and customer loyalty.

Get rid of long lines and busy waiting rooms with QOO online queue management system. QOO token management system helps improve customer satisfaction and also increase efficiency.

Traditional queues today!

Customers

Despite having appointments, queues are unavoidable on any given day. Customers miss the appointment, unable to reach on time, forget, walk ins, and other surprises result in customers with appointments also wait. Standing in a queue is not pleasant by any measure. neither is it convenient or comfortable. Specially with todays environment and pandemic and social distancing requirement virtual queues are the best way to manage crowds and keep the customers safe and comfortable. Unknown wait times, force the customers to be physically present at the location, this adds to the discomfort of the customer, adds stress on the infrastructure, frustrates the customers, enterprises have to invest in engaging the customer with various other amenities.Informed customers can use the estimated wait times to finish small errands or plan to use that time judiciously. They may also want to avoid crowded spaces. A free customer is a happy customer. Thus greater brand value.

Businesses

Having customers wait in your premises adds stress to your infrastructure. It also consumes valuable real estate. You would normally have to complement the waiting space with luxury and other amenities to keep your customers comfortable and less irritable due to the wait. If the customer has to wait outside your premises then the frustration cant get worse.Long queues outside is not a good thing! long queues drive away customers, approximately 25% business is lost due to long queues.Long queues, long unknown unpredictable wait times, uncomfortable spaces, overcrowding, wasting time frustrates a customer and results in very bad customer experience and brand value. Lack of ample space, unknown wait times and lack of any priority results in customers over crowding, in todays environment the existing space is reduced to 16% of what you had before. With the pandemic you cannot afford not maintaining social distancing